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The Importance of Promoting the Right Items in Retail
Over the past few months, customers have substantially changed their buying behaviour. They have consolidated their shopping by reducing the number...
COVID-19: The End of Predictive Analytics in Retail
A few years ago, I contributed to an article in the Q2 2017 issue of Platt Retail Institute’s Journal of Retail Analytics titled “Comparison of...
COVID-19: Breaking Consumer Habits
Habit can be a powerful force in retail. Many consumers continue to shop at a retailer even if they don’t have the best experience, simply out of...
COVID-19 The Three Phases of Impact on Retail
Firstly, thank you again to all the retailers who continue to work so tirelessly to support our basic needs as we confine ourselves to our homes. As...
COVID-19 Impact on the Retail Industry
First off, I would like to thank all the retailers who are on the frontlines and supporting our basic needs for food and medicines: Thank you! No...
Bringing Your AI Vision to Life in Retail
As new and disruptive technologies have come into the grocery retail marketplace, retailers are facing now, more than ever, an overwhelming number...
AI and the Independent Retailer
At the 2020 National Grocers Association show in San Diego, independent retailers from across the country had the chance to meet, greet, educate,...
AI Done Right: How to take the common-sense approach to artificial intelligence
Over the past decade, consumer demand for personalization in retail has changed the way the industry operates. In order to drive loyalty, retailers...
The Science Behind Pricing the Mix
If you were to ask five consumers their top-of-mind issue when it comes to grocery shopping, you’d get six resounding answers of PRICE. The price...
